Pearl Medical Spa & Wellness respects your privacy and is committed to protecting the personal information you share with us through our website and during your interactions with our clinic.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Request or schedule an appointment
- Submit a website inquiry
- Contact us by phone, email, or text
- Sign up to receive clinic communications
This information may include your name, phone number, email address, appointment preferences, and information you choose to include in your message.
Please do not submit urgent or highly sensitive medical information through general website contact forms. Medical information required for treatment will be collected through our designated clinical systems.
2. How We Use Your Information
We may use the information you provide to:
- Respond to questions and inquiries
- Schedule, confirm, or manage appointments
- Provide customer service and clinic communications
- Send appointment reminders and treatment-related information
- Improve our website and patient experience
- Comply with applicable legal and regulatory requirements
Pearl Medical Spa & Wellness does not sell or rent your personal information.
3. Medical and Health Information
Medical history, clinical assessments, treatment records, photographs, and other health information collected as part of your care are maintained through designated healthcare systems and handled in accordance with applicable privacy and confidentiality requirements.
Information submitted through a general website form should not be considered a substitute for a formal medical evaluation or secure clinical communication.
4. Text Message and Communication Consent
If you choose to opt in to SMS communications, Pearl Medical Spa & Wellness may send appointment reminders, scheduling updates, customer care messages, and other communications to the phone number you provide.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. Reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing services.
5. Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve functionality, and enhance your browsing experience.
These technologies may collect information such as browser type, device type, pages visited, and general usage information.
You may adjust your browser settings to limit or disable cookies.
6. Third-Party Service Providers
We may use trusted third-party service providers to support functions such as:
- Website hosting
- Online scheduling
- Payment processing
- Electronic health records
- Email or text communications
- Website analytics
These providers may receive limited information necessary to perform their services on our behalf.
Pearl Medical Spa & Wellness is not responsible for the privacy practices of third-party websites that may be linked from our website.
7. Information Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no website, electronic transmission, or online system can be guaranteed to be completely secure.
8. Changes to This Privacy Policy
Pearl Medical Spa & Wellness may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.